Terms and conditions of use

1. All rentals are one day use only, unless specified. 50% of the original rental price will apply each day for late returns.
2. A credit card info or damage deposit is required on or before the date of your event, which is fully refundable as long as there is no damage to the rental equipment at the time of return.
3. Weather is beyond our control. Please ensure you check the weather before your delivery day. During periods of severe weather (i.e. high winds, rain, etc.), if you decide to cancel, there will be no charge, but if you decide to keep the rental then there will be no refund. Once we arrive at your party and you wish to cancel, you will be charged in full and no refund will be issued. If the weather is too severe, we reserve the right to cancel the reservation due to safety concerns, the potential for equipment damage, or other weather related risks.
4. Cancellations made less than 20 calendar days of rental date are subject to 25% of rental cost, unless due to rainy or severe weather on the day of your rental. Change of dates may be accommodated depending on our bookings without incurring a loss in deposit amount.
5. All equipment(s) must be returned in its original containers, if any. If anything is lost or damaged, the replacement cost will be charged to you.
6. Table clothes must be returned without any stains and food residue. Cleaning charges may apply unless otherwise.
7. Chafing Dishes must be returned food free, rinsed and cleaned. Cleaning charges may apply unless otherwise.
8. BBQs and Griddles must be returned cleaned and food free. Cleaning charges may apply unless otherwise.
9. The Customer shall be responsible for obtaining any and all permits required for the rental and use of the equipment. The Customer shall also be responsible for the maintenance and storage of the equipment during the rental period and any layover period and agrees to pay to the Company the cost of all damages to the equipment, reasonable wear and tear is expected. It is agreed that the Customer accept full liability for damage from snow or sleet to tents, in the event the Customer does not provide adequate precautions to prevent tents from accumulating damaging snow loads. It is the intent of the parties that the equipment is returned to the Company at the end of this agreement in the same condition as equipment was at the start of this agreement. Customer shall not abuse, harm or misuse the equipment. Customer shall not print any repairs to be made or lien to be placed upon the equipment without Company's consent.
10. Please call Alberta One @ 1-800 242 3471 at least one week in advance to mark any underground utility lines for Tent installation.
11. Although Company will endeavour to minimize damage to Customer’s lawn, plantings, underground utilities, fixtures and premises generally (including power failures and other hazards), Customer assumes the risk, and agrees to and shall indemnify and hold harmless Company from all liabilities for any such damages which may occur.
12. In the case of the loss or destruction of any part of the equipment or inability to return the same to Company on the expiration and due date, for any reason whatsoever, Customer shall pay Company the actual replacement cost thereof, and addition thereto Company's loss of use of said equipment. In the event, Customer wants the delivery of the equipment at a place other than the place of business or residence of the Customer it is agreed that the Customer shall remain liable for any loss of or damage to the equipment until the Company actually takes physical possession of the equipment.
13. In the event of inability of the Company to supply the equipment to the Customer due to any circumstances beyond the control of the Company including but not limited to severe weather, it is agreed that the Company's maximum liability shall be for the return of any prepaid rental fees only, if any. The Company shall not be responsible for any further damages or lost revenue incurred by the Customer or any other persons, due to the inability of the Company to supply the equipment.